Disaster struck when an unexpected tropical cyclone completely levelled Construction Holdings’ company Apollo Projects’ 8000 sqm storage facility at Marsden Point, Auckland part way through the build. Despite the insurance having been taken out through another broker, Construction Holdings asked Abbott Group broker Stuart Speirs to pursue the claim on their behalf. Stuart travelled to Auckland several times to meet with underwriters and his assistance with the claim was instrumental in reaching a successful settlement. Abbott Group have since become Construction Holdings’ insurer of choice.
When the news that the Innovative Travel offices had been damaged by Christchurch’s 7.1 earthquake reached Robyn Galloway on a trip to Greece in September 2010, Robyn knew she could rely on her Abbotts broker to handle everything for her. She was right – just four days later the cracked windows had been replaced by professionals with her insurer’s full approval and minimal disruption to her team. Robyn particularly values the knowledge that her broker will advocate for her and fight her case in the event of a claim – fortunately her business recovered quickly from the quakes and continues to thrive.