When Craig Savage saw the photo of Sam’s hand following a cycling accident, he could tell it was likely Sam would need several weeks off work to recover. The day after the accident, Craig got in touch to recommend Sam make a claim under his income protection insurance policy. Although it was unclear at that…
In a post-earthquake environment, Matt says there’s one piece of advice he has for commercial property owners, ‘you’ve got to have an insurance broker in your corner’. As chair of a property syndicate, Matt inherited relationships with an insurance broker and insurer, and a whole heap of problems after the Canterbury earthquakes damaged the syndicate’s…
It was truly a case of “it’s not what but who you know” for Erin and Ian when they were faced with a devastating diagnosis and a claims stalemate with their health insurer. While Erin was extremely ill, the couple literally had to go into bat with their insurer to get the full cost of…
When a fire broke out in one of Amherst Properties’ commercial buildings in the early hours of a Saturday morning, it was clear the claim wouldn’t be straight-forward. The multi-storied building housed several businesses, each with their own insurance arrangements, and with an entire floor virtually gutted and some smoke damage to the rest of…
When considering insurance, it can be tempting to think insurers and their policies are all the same. There’s a tendency to focus on the bottom line and choose the cheapest premium. But as Kathy and Ray found, the old adage ‘you get what you pay for’ really does ring true. In the aftermath of the…